Shipping Policy

All custom sized items are made to order meaning once an order is placed it needs to made from start to finish. This being said, at Beads By Maji we have a 7-14 business days production time for custom sized orders only excluding weekends and holidays. 

All other products that are not customized are processed and shipped out within 1-5 business days, also excluding weekends and holidays 

All shipping done is through USPS First Class and tracking numbers are provided with every order. USPS domestic shipping is approximately 2-8 business days. International shipping is approximately 7-21 business days and is available at an additional cost. (Business days = Weekdays ONLY)

Once your order has begun getting prepared for dispatch, you should receive an email confirmation with your tracking number. Because we are based in the United States, our primary mail carrier is USPS

Beads By Maji is run individually and all products are handmade with care. During holidays or high-influx days, there can be unexpected delays. If your order is experiencing a slight delay, there is no need to worry. Feel free to reach out at any time for an update. 

Beads by Maji has no control over items that are in USPS' custody. Beads by Maji is NOT responsible for any lost, stolen or damaged packages during shipment. Please contact USPS for all your shipping inquires.  If your package has already been shipped out with the wrong address, Beads by Maji cannot provide you with a refund or exchange. If your package is returned to us due to incomplete or incorrect shipping information, there will be a shipping fee to ship your order out again. 

Feel free to contact us with any remaining questions or concerns at beadsbymaji@gmail.com.